Mater Private Hospital
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Very unsatisfactory experience.
Delayed for over 2.30 hours. Attending oncology day ward. Toilets filthy. Basic house keeping very poor. Swabs, debris on floor not attended to dusting a four hour stint there today.Bloods came up missing the MOST important element of concern. No PSA for a prostrate patient???? Facilities substandard compared to nearby private oncology units. Basic chairs - Bit like paying for business class but down the back in economy!Staff lovely but under stress. Way over booked and unable to cope. Basic information missing and had to inform staff what treatments were appropriate. Chemo “buddy” many who are elderly have only a stool to sit on for several hours - consultants need to attend the facility to see for themselves the substandard facility. Bet they wouldn’t be happy to sit on a three legged stool in their consultation room! Obviously everyone feeling poorly and vulnerable but about time someone investigates this situation! Health insurances paying a lot of money ! A disgrace. ! Waited for more than a week for a reply to an email to consultant and many basic questions remain unanswered. Would be happy to discuss any of above observations but doubt there is anyone who is interested. Disappointing to say the least!