Marriott Vacation Club
View company profile →
Do not use this company
Do not use this company. They are a scam and horrible employees to deal with. You book your vacation a year in advance because they miraculously have nothing available given they own these properties. We were supposed to go to St. Kitts for Easter. Day we were scheduled to leave the airline canceled our flight due to maintenance issues and was unable to get us to the island till Wednesday which would have left us 2 nights out of 7. Needless to say we opted to stay put. Called Marriott immediately they were not available on the weekend. Called again Monday no return call. Finally get a hold to Tony Emp ID 66814 and he was horrible and rude. We ask to speak to supervisor, Susan R from Utah. She was worse. Bottom line, they will take your money and offer any assistance. You are better off booking your own vacation with VRBO or another service that values customer service.