Coastal Moving Services
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Coastal is incompetent
Coastal botched our volume quote, and were so vague about our move details we had to contact the hired freight companie's unlisted dispatch # to gain any timeline at all. They left our stuff in southern California for over 10 days and didnt communicate any information the entire 3+ weeks it took for us to get our delivery. The agent quoted us $6k, we paid $10k. He said the delivery would, not should, take 5-6 days in transit w a 2 day window at the front end and 3 day window at the back end (10-11 days), it took 22 days. When we asked for help they ignored us. When we complained and asked for restitution they repeatedly sent us copies of our contract with uncaring dismissal. In hindsight, i wish i had hired a freight company myself, booked a partial container, and hired movers at each end. By my estimate, it wouldve saved us $3k and spared us 3 weeks of air matresses, paper plates and disrespect. Also, i suspect their batch of "anonymous reviewer" 5 star reviews are false and they wrote them themselves.