Irish Tourism
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Hotel Kilkenny. Ireland
We stayed at Hotel Kilkenny last 14/15August 2023. We booked 2 nights/ 2 regular rooms for ourselves ( elderly grandparents and 2 teenage grandchildren) for Euro 760 which was confirmed by email. The evening we arrived we were asked to pay for the accommodation. Payment was taken and we went to bed after an exhausting day of travel from Northern Ireland. Next morning I looked at our payment receipt to find double the agreed amount Euro 1,600 had been deduct from our bank account. Hotel Kilkenny is a basic family hotel near the town centre. I spoke to the manager who was rude and abrupt.He said I was stupid and we could leave if we wanted to.