Southwest Airlines
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Horrible customer service...Greedy Airline
I bought three tickets for myself and two others. The system put one person’s ticket on another flight. This person has never flown before. I explained this to Southwest customer service, and they wouldn’t waive the change fee. I then sent an email to Executive Office, and I am still waiting for a response. This airline has terrible customer service, and I will never fly them again. The charged me $160 to change a $168 ticket. I WILL TAKE ANY OTHER AIRLINE BUT SOUTHWEST!!!