KA
Kaplan Test Prep
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I’m really disappointed with the way…
I’m really disappointed with the way Kaplan manages always need to request access to resources every time Everytime kid is trying to join the session she is not able to because it requires access to resources which can be accessed after authentication from me Even after her request I don’t receive email then I need to wait for until next day to call or on Monday if sessions on weekends to speak with support apparently missed the sessions 4 times I hope Kaplan provides better service The support customer care is restricted hours not during the sessions which are in evenings weekends wonder working parents need to call from work Really after paying all the fees upsetting experience