Travel Trolley
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No refund recieved
Booked my tickets with them last year. They were quick to inform us when our flight timings kept changing. However, had to cancel the return ticket for my parents so was told to email them with details 2 weeks in advance which I did. Got an email back to ask to confirm all the details which I did and was told that I would get some refund (not a lot, only £50) Was told the refund would take 3-5 weeks so I left it for a month and checked back but heard nothing. Then tried to call but couldn't get through. Then I promptly forgot about it until a few months later thinking the refund wouldn't have gone into my bank by now. Checked through my account but still nothing to emailed them again and asked for proof of funding. It's been months but not heard anything! I don't usually book via third party but thought I tried due to large number of positive reviews but this would be the first and last for me