Hyperoptic Full Fibre Broadband
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They committed blatant fraud and still have not delivered any internet. Stay away
Hyper optic is probably one of the worst services available. I would really stay away from them. Here’s our story: We were promised from a representative that we would be able to receive installation within a week. Upon signing formally with them, we then did not hear back from them for almost 2 weeks. In this period we called them four times emailed them four times and during the calls they told us that they would escalate our case with no escalation done and ignored all of our emails. They then came, did not inform us that they were doing a site visit, and only when we asked, did they tell us that they were doing a site visit. Afterwards, they told us that they would have to conduct more works in order to install Internet at our site but did not give us an estimate. It has been three weeks now and we are still waiting. I would really avoid hyper optic. Do not use them at any cost. I would really rather use any other service Virgin, BT you name it. Hyperoptic is atrocious.