Atlas - Rewards Credit Card
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Canceled my account weeks ago and they…
Edited to add... account is still open and they refuse to close it despite 10 tickets and 35 enails. Edit to add - despite what is stated in their response, they have not resolved the issue at all and the account is now restricted instead of closed as requested on August 28th 2025 following their quadruple confirmation to cancel policy. Canceled my account weeks ago and they are still charging me. Can't reach anyone and their AI chat bot is absolutely no help. Business lacks customer support. I turned off auto draft and they turned it back on. Scam tactics to get you to apply. I received none of the benefits they listed and a $10 credit for my mid 600s credit score. Never received my card either. Update-Currently going back and forth with 25 emails and despite submitting two cancelation notices and going thru the whole cancelation process on Aug 28,2025, my account is still open and they are refusing to cancel or close the account. Stay far away from this company. I had to choose to confirm to cancel 4 times and they still refuse to close the account and are attempting to charge my bank. My uncle is a lawyer and looking for other clients they have done this to so he can file a class action lawsuit. I'm very sure I'm not the only one they are scamming.