SriLankan Airlines Official
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One of my best experiences
I also had a chaotic experience once with Sri Lankan air, where my stopover was suddenly extended and afterwards my flight got completely cancelled but I had the choice to either get a refund or a new flight as I bought my ticket from the webside „lastminute“. I chose the new flight and got a ticket for qatar airlines woth better conditions in exchange without having to pay extra. So this time i booked Sri Lankan air again due to their price and baggage allowance. All the bad experiences on here really scared me and made me insecure about my upcoming flight. BUT this airline surprised in so many positive ways. It’s so underrated. I flew from Karachi to Colombo and then to Frankfurt. The check-in and boarding were unproblematic. The staff was very VERY kind and helpful. Their hospitality was great. The service was a 11/10. I have literally no complaints. The food was decent. I preordered my meals for free online according to my preferences. The planes were clean, the flight attendants worked quickly. One of the fastest services in a flight I have seen. They have a great variety of movies available in the tv screen. It’s comparable to the entertainment of qatar airlines. I literally did not want to sleep because they had so many nice movies. The blankets smelled so good, I cannot describe it. Only the seats are a bit problematic as they are a bit small and for broader people they might feel uncomfortable but as my connecting flight to Frankfurt was very empty, almost every or maybe every passenger was able to lie down and sleep. I slept for 6 hours and I loved it. The air conditioner worked perfectly. My checked in baggage arrived very fast and was not damaged, nobody stole stuff from there, my bags were not lost. More people with good experience should rate this airline. If everyone who flew with me gave this airline a rating, it would have much more stars already.