Electric Rider
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If they treat you like this BEFORE a purchase, what are they like AFTER?
So, I approached the company, explaining that, as my arthritis and fibromyalgia advance, carrying my Raleigh Evo (20kg) up and down a flight of stairs has become impossible. I booked an appointment for a call, to discuss what they could offer that is lightweight, and easy to fold/unfold. Several emails came, and text messages too, reminding me of my appointment, at 10:30, on 26th Sept 22... with someone called Gila Joffe... .... I am STILL WAITING! Nobody got in touch, called, or bothered to email since, to apologise! I emailed, texted and gave up in disgust! Imagine if I HAD bought a bike from them, and something had gone wrong... could I really expect any satisfaction, help, assistance from this outfit? I SERIOUSLY DOUBT IT!!! I'd be left to take them to Petty Claims Court... Not even with someone else's bargepole! STEER WELL CLEAR!