Discover Airlines
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By far the worst airline service ever
By far the worst airline service I have ever had. I booked with Air Canada, but they farmed out the flight to Discover. I was quoted $185 to fly with two bikes, but when I got to the counter, I was told $50 per bike... great I thought, as it was cheaper..Once I had passed over my credit card, the agent tried to get me to sign a hand written agreement for the Visa transaction, but the nunber on the paper looked oddly like a 7 inseatd of a 1... once I enquired, the attendant informed me that her original quote of $50 each bike ($100 total) was incorrect and the new price was $750 for both bikes for one way!!!!!!!! Agent would not give me back my credit card until I signed the paper. I signed that I did not agree as the airline had all my luggage and I needed my credit card back! Once at the gate, my wife, who had just been cleared 30 mins earlier that her carry on luggage was no problem, was now told that she had to check it for $250? When my wife politely said a Discover employee had just said it was fine 30 minutes earlier, she was threatened by the employee that she would be kicked off the flight if my wife didn't make her carry-on fit (which it did). Once on the flight, our upgraded seats were no longer available, but they still charged us for the upgrade??? What is wrong with this airline? We will never fly with them again.