Emerald Cruises UK
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The general management and information…
The general management and information exchange throughout the cruise was appalling. The high water conditions in the Rhine was well known before we embarked on the cruise at Amsterdam yet the management constantly tried to tell us this was a surprise. entertainment….awful. Clearly there was a virus spreading on board, yet there was absolutely NO medical facilities whatsoever on board. Upon returning to uk we attended our doctor who told us we had contracted Legionalla virus. Emerald failed to book our hotel in Basil as agreed meaning we had to arrange ourselves. Under no circumstances could we recommend Emerald to friend and family.