UK Car Discount
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Disappointed & Let Down
I placed an order for a new Volvo XC60 with UK car discounts on the 6th March 2018, paying a £1000.00 deposit. I was informed that it was just like placing an order with my local dealer with no risk. I received confirmation that my order 49GW7 had been placed with Volvo and I should expect delivery some 12-13 weeks later. On the 14th May some 10 weeks later I was told that due to circumstances beyond their control Volvo had cancelled their discount terms and they could no longer supply the vehicle. UK Car discounts immediately refunded my deposit. The team at Uk Car Discounts has always been friendly and helpful. However everyone should be aware there are risks when placing an order through UK Car Discounts. This resulted in me taking out a 26k car loan with an independent loan company; I have 4 years of debt and no car to show for it. Disappointed and let down does not even come close. I believe Uk Car Discounts could have tried harder to offer me an alternative solution, but sadly no communication received other than the cancellation.