TH
Thon Hotels
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Terrible experience, never again from them!
Due to a government weather alert (cyclone Hans) which recommended those who could not travel to Oslo at that time, I tried to cancel my booking. The structure, despite my repeated requests and the proof of the weather alert, has not granted the cancellation with a refund, not even partial. The staff I spoke to "bounced" me for days just trying to make me give up. Basically they cashed my money and they don't intend to refund even for reasons of force majeure such as a weather alert. I write this review so that potential future customers know how they will be treated and decide to stay overnight elsewhere.