Airport Van Rental
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Rent anywhere else BUT here!
Rented a van a month ahead of time for a family trip to Denver. Our flight was late but we noticed shuttles for all other companies running every 5 to 10 mins. Never saw one from AVR. After waiting almost an hour I called the number on my reservation to see what was going on. They took another half hour to answer. The person who answered claimed he was not in Denver anymore and that they had tried to call me half an hour before my plane lamded. I was obviously on a plane when they tried to call. He basically said no one was coming because their offices had already closed. It was about 3:55pm when he said that to me. Luckily I had not made any prepayment. I quickly booked another van with Budget rentals on my phone, got my family on the next Budget shuttle bus and Budget took excellent care of us. It was a brand new van with plenty of space. From what I've read on other reviews I'm glad it worked out that way since I've read horror stories about the condition of AVR vans. Frankly I'm surprised they are still in business. If I see anyone waiting for AVR at the airport next time. I will be sure to warn them of the terrible service they are about to receive. Seriously if this is the cheapest option you found, take the next cheapest. ANYONE would be better than this company!