EC
Economy Energy
View company profile →
Avoid!!!!
Left economy energy on the 31/08/2018, asked for my refund on chat on the 05/10/2018 when I received my bill and low and behold still no refund has hit my account. I spoke to a rude gentleman on the phone today to be told it still hasn’t been processed and said They have received a request on the phone on the 05/11/2018 when today was the first time I had phoned them. So I now have to wait another 28 working days plus they have back log so could be longer from the 05/11/2018 when I have already waited (31 working days.) it wouldn’t be as bad but the refund is over £200 and he couldn’t give me no date or week that I would receive this. I feel like I’m being robbed!!