auto car
View company profile →
What complete rip off merchants
What complete rip off merchants. Even though they had our flight details they made no effort to let us know the car was due back at 1200 some 5 hours before we needed to be back at the airport. Although it was written in the faintest of writing on the booking sheet We were also given the car with 3/4 of a tank filled however on return we were told it needed to be more than 3/4 filled so my husband took it to he the petrol station to fill it up a little. On return he was told it still wasn’t enough. So basically we are going to be charged another full day plus fuel The staff were rude and unhelpful and also one of the male staff told us to get ourselves to the airport When they did take us the driver turned her back on myself and my children and made no effort to help us get the luggage in the van Avoid at all costs ! Pay a little extra and get some professional customer service ********* And in response to your response - The booking was made by my husband, if you genuinely want to resolves this matter then email him directly. The booking number was your number on your booking sheet. The company was Auto Union. The dates were 11 - 25 August. Booking number was 722157134 through Rentalcars and Autounion supplied the car and service