VinatisUK
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No delivery - no money back!
I put in an order for several bottles of wine. Weeks went by without even so much as a dispatch confirmation. I checked in with Vinatis, they told me they dispatched the order, it got damaged and was sent back to them. They had not made me aware of any of this. They then proceed to tell me they were going to refund me my money which could take up to 3 weeks. I waited for 4 weeks, no money. I contacted them again asking for the refund. They said they had processed it and I should just remain patient. I checked in with them again after a week, they have not replied to my email and have not refunded me the money. They completely stopped communicating with me. I can only advise anyone else not to do business with this company. Check their Instagram, under every picture someone complaints about not receiving their order.