Vapoureyes
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Long Time Happy repeat customer
I have been a repeat customer for more than 5 years I have shopped plenty of other places and bought a tonne of hardware and juice everywhere I noticed I only get the urge to write reviews when a business gets things wrong and annoys me but I think its worth saying that ve handles things really well they replace broken hardware with minimal effort I have had 3 broken mods 2 times happened with hardware bought from ve it happens not a retailers fault at all but ve got me to post back a broken mod and sent me a new one then years later they just asked for a video of the broken mod and replaced it no fuss on the other hand wick and wire often has gear on special more often but my experience was very arrogant from the staff at the store I literally walked out leaving the broken mod on the desk that was only a week or less old on top of this ve has great ethical standards and a good sense of humor they do their best to candor with me even though I waste their support peoples time with stupid joke emails anyway back to the ethical standards they only use pg and vg that isn't harvested from rainforests this was an issue I was unaware of they do their best to be environmentally conscious and politically pro-active when they can issues like Paypal screwing over small companies meant ve decided to part ways with paypal. This is one example of how they do their best to support other businesses in the Australian vape scene and their loyalties points take out a chunk in my overall spending too. I would prefer to buy a mod from VE rather than save $5 or $10 from somewhere else when in the long run they cover their hardware and let me redeem back discounts after spending. oh and I read other reviews and their delivery is actually super fast and their free express shipping for over $75 and normal speed for $50 is one of the lowest rates I have seen the periods mentioned in the complaints were during covid lock downs