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Susan

Susan

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Susan

Southwest Airlines logo

Southwest Airlines

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1 out of 5 stars
Apr 28, 2023

So done with Southwest

So done with Southwest, booked a flight to Tampa 4/27/23, got a text flight delayed 25 min, ok no big deal, get to the airport, park the car, go through security, get on the tram and by the time I got off the tram another text saying flight was cancelled!!!! Seriously, lame excuse saying problem in Tampa with air traffic control, but funny no other airline cancelled going to Tampa! They rebooked me for 5:45 am next day, should I go next day and have that cancelled too? why and issue one day but resolved next morning? I already had to pay for parking and drive 45 minutes to home again! Now I have to fight for my money back because I used points from another flight I had to cancel due to covid! Of course no one could explain what the problem was in Tampa, typical southwest internal issues that were to be upgraded, but probably were not. I will NEVER trust them again or fly Southwest, save your selves the aggravation people and use another airline!! Done! I want a check sent for my points! flight confirmation #3VDADL