Lyca Mobile USA
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This is the most infuriating experience…
This is the most infuriating experience I’ve ever had with ANY company. LYCAMOBILE.com is a straight-up SCAM. Let me break it down for everyone loud and clear: I paid $10.52 + $68.25 = $78.77 on April 29, 2025 to get MY DAD’S number unblocked. They said “It’ll take 24 to 48 hours.” Well guess what? Today is June 13, 2025 – IT’S STILL NOT UNBLOCKED! On top of that, I also have an active $29 plan for my dad that I’m paying for. So don’t even try to say the account isn’t active or up to date. It’s FULLY PAID. I call them almost every other day. The customer service? DISGUSTING. RUDE. USELESS. The girls on the line HANG UP on me – TWO to THREE TIMES in one call. Zero professionalism. Zero accountability. when I called TODAY still same issues Here is my reference no.106522972. I also called on Monday, June 9, and NOTHING. Same excuses. Let me be very clear: My dad is elderly, he doesn’t speak English, and he’s not in good health. He lives with me and if something happens while I’m at work and HE CAN’T MAKE OUTBOUND CALLS? That’s on this company. That’s NEGLIGENCE. They even admitted the fault is on THEIR END, and STILL nothing is fixed. This company should not be allowed to operate. I am giving them until the end of June 13, 2025 – if this isn’t fixed, I will be taking legal action. To everyone reading this: DO NOT TRUST LYCAMOBILE.They will take your money, give you the runaround, and treat you like garbage when you try to get help. This company is disgusting. They should be ashamed. Beside that everybody was there not help but one person there name was Fettah was understanding and very polite with me. Thank you to him