Great customer service (new tenant point of view)
Seem some negative reviews about this company, however this was not my experience. Lucy called me this morning to get some additional details about my landlord to complete the referencing check. She was very professional and friendly to talk with. As I was a bit nervous about my landlord dragging their feet, I asked about other methods to verify, and she explained all steps to me to put my mind at ease. I called back to update them on the information required, this time I spoke to Danielle. Danielle again was super friendly and updated me that my current landlord had been in touch. Just wanted to give a shout out for both of the team members I spoke to. Thank you for making the process easy and uncomplicated!