JT

Janna Tolomieri

1Reviews
1.0
1 out of 5 stars

Reviews by Janna Tolomieri

1 out of 5 stars

They need to fix there customer service…

They need to fix there customer service center on the 800 number. I ordered toys by phone. They sent me a 25% discount on 1 product and when I tried to use it some how who ever it was taking my order never applied it, and I never got my discount. I called back and after a long time waiting they gave me the correct amount. I called back again to tell them they never adjusted the price and got the answering machine 3 times even though I called on regular business hours. I left a message like they said, but didn’t get a call back. I don’t think I will be doing business with these people anymore. It’s a shame they have cute & well built products, but it’s not worth the hassle you have to go through to get it. I will continue to call them until I get results.. They owe me at least $10.00. If done right in the first place we wouldn’t be talking about it. Again it’s not that much but what’s the point of giving out the coupons.