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Nelis Muller

Nelis Muller

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Nelis Muller

YOYOJAPAN Store logo

YOYOJAPAN Store

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1 out of 5 stars
Sep 23, 2025

Yoyo did not fulfill my order after successful payment and cancelled order.

Found some very specific and low population Japanese Pokémon cards and really good prices on Yoyo Japan. It almost seemed these were the last even compared to eBay at this pricing, then the price double to the next last sold. Paid via CREDIT CARD in two seperate orders, payment was successful and the transaction amounts was deducted from my account. I then recieved confirmation of both orders, including notification that it is being prepared for shipping and and the following day a Shop app notification. After 2 weeks I emailed enquiring about tracking and then received the reply that my payment did not go through completely order was cancelled (I did not receive any notification or query on payment or cancellation) and that they are now out of stock of all items. I contacted my Bank who informed me that Yoyo Japan Store has not accepted/released the fund on their side and it is still pending approval from them. It seems to me they didn't approve payment and cancelled my order without notice in the mean time the value of these cards has gone 4x and so I am questioning if they realised they were selling it for too low and simply did not approve the sale to resell at higher price.