OFFCUTS Shoes
Read all reviews for OFFCUTS Shoes →
Terrible customer service
Terrible customer service, I ordered three pairs of shoes, they attempted to deliver them, but I was unfortunately not home at the time. Instead of trying to re-deliver them or leave them in a safe place they were sent back and now there is no sign of my purchase. Office said they can’t find my order on their system (that email thread stopped after one response), the online chat isn’t working and there’s no phone number. I have no idea what to do next. £85 out of pocket and no shoes. I’m hoping they respond to this review. Couldn’t be more disappointed with a shop I used to trust.
30 found helpful
View company →