Car Firm
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I bought a van from Car Firm at the…
Update 1 year later: Just wanted to update now I've been driving the van for over a year. No issues at all. Van has gone through dealer health check twice, and MOT, and I've not had any problems other than the washer pump needing to be replaced. I bought a van from Car Firm at the beginning of June. I was extremely nervous of using them as the reviews are generally bad and the good ones seem fake, but there aren't many options for the particular van I wanted, and Car Firm happened to have two available that I wanted to see, as well as another one at a company who weren't too far away, so I decided it was worth at least looking. The salesman (Olly?) was really decent from the start, not pushy, gave lots of advice and answered all our questions. I did raise the issue of the poor reviews with him, and he seemed pretty honest about acknowledging the issues they'd had. He pointed out some issues with the types of van, what to look for etc and was genuinely really helpful. After viewing a few other vans locally, I did decide to buy through Car Firm. There were no issues with paperwork etc, everything was provided to me, V5 was with me in a few days. I've been driving the van every day for a month and had no issues, other than a known fault with the bonnet latch which I've got scheduled for replacement. So all in all, I am happy with the service and obviously the vehicle