EN
Energy Ombudsman
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I had been going in circles for years…
I had been going in circles for years trying to find out why my bills were so high , i finally figured it out but then could get no action out of Octopus . The Ombudsman has upheld all of my complaints and i am to be reimbursed . I found the person who dealt with my complaint approachable and very sympathetic , not allowed to say it but i felt he was on my side . Excellent service .