Online Pound Store
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Placed an order on 11/10/25 and I still…
Placed an order on 11/10/25 and I still haven’t received my order or any updates via email on when my order might be shipped/delivered, it’s still appearing as processing and it’s coming up to 2 weeks now since I placed the order…I’ve emailed to enquire - no response…I’m beginning to think it may never arrive and I’ve now wasted £53 ***EDIT*** They have now got back to me via email as you can see in their response to this review…sadly, they have the nerve to blame Evri for “losing” my parcel in transit which is a lie as I can see that Evri have yet to receive it…they’ve offered to redeliver my parcel via next day delivery or alternatively issue a refund to which I’ve responded requesting a refund, but my emails/responses are failing to deliver to their email address! “The recipients email system refused to accept a connection from your email server” Which is probably why they didn’t receive my previous email as mentioned in the first place! ***EDIT No.2*** A huge thank you to Nial at OPS for getting back to me and has now processed me a refund, thankfully! I assume he has seen/used this review as a means to access information about my order and to rectify the problem, he was very helpful and apologetic in his email to which I am very grateful!