Mystery Kits
View company profile →
AVOID! The worst company I’ve ever dealt with!
AVOID!!! unfortunately I listened to my mother in law, without reading the reviews!! This has to be the worst company that I’ve ever dealt with. I ordered a kit for my nieces Birthday which was on 4th March, I specifically specified who to AVOID! And yes I got a team I’d asked to avoid. I emailed Mystery kits at 8.20 on 4/3/25 and it still isn’t sorted as of today! Replies to emails take forever, I actually think I’m talking to a computer. It has cost me so much money, the original payment, the cost to send it back, and the cost to resend it out. THIS DREADFUL COMPANY NEVER EVEN WAVERED THE RE DELIVERY COST as goodwill, as like I said it was a team of asked to avoid!! Please be aware of how bad this company is, I’d rate as a zero if I could. This is the first ever review I’ve written, as I’m a businesswoman myself, and do not like reviews. But Mystery Kits have had plenty of time to rectify this since 4th March, however here we are over 5 weeks later, and my niece is still upset she has no Birthday Present. All I can say is READ the bad reviews, as I’m not the only one!! AVOID AVOID AVOID.