SB

Shelby Brown

4Reviews
4.0
4 out of 5 stars

Reviews by Shelby Brown

1 out of 5 stars

Bad support team …

The built-in camera does not work with windows update. Every time windows updates it disables the windows help set up facial recognition feature so I have to enter my pin manually. I’ve tried to fix it a few times over the past couple months but it just revert back when windows updates. This time the computer does not recognize the camera. I called Asus customer support and they told me that there was no onboard camera installed! Then they told me I need to send it in to them for repair. I use this computer for work so that’s not possible. I thought that they would have some reputable people working for their support staff, but I was very wrong.

✓ Verified