Electric Rider
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Unfortunately I would not recommend…
Unfortunately I would not recommend Electric Rider. After purchasing my Wisper 806 E-bike from them in mid June 2020 (after being promised delivery within 21 days) - in fact I finally received the bike in early December - 170 days later. Despite many, many emails from me asking for updates, I never received a single phone call (except the day I bought and paid for it) - but was offered a derisory £55 rebate and endless Covid related excuses. Several interim delivery dates were offered which didn't materialise and finally the bike got delivered without any advance notice, and I wasn't home to receive it. Right out of the box, the bike had not been properly checked and has quite a serious problem with the main steering column. A new part has been ordered and I am waiting for it to be fitted. Other than that the bike is excellent and well made, but Electric Riders service and customer relations are extremely poor in my opinion.