Soothing Home
View company profile →
If I could give ZERO stars I would
If I could give ZERO stars for my experience with Soothing Home, I would. After numerous phone calls and emails back and forth between myself and their "Customer Service", I still have nothing resolved. Well over a month after ordering a numerous covers for a large sectional sofa, I do not have my order, and the money has not been returned to my credit card as requested. It started with shipment delay after "creating the label", then went to declaring shipment being lost. I was told that it was reshipped and they would forward tracking info ASAP. Never heard from them, and evidently they never reshipped. I repeatedly got "canned" emails from their employees, stating that they understood my frustration, would look into it, and get back to me shortly. I am DONE with waiting on my items and have now had to demand a refund since they have not done so. I was able to order covers from a different company and received them within 2 days...AND, I like the color, texture and quality better. Soothing Home is an absolute fraud of a company.