Brett/Robinson Vacation Rentals
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Not a happy visit!
My husband and I celebrated our 29th anniversary earlier this month, and were thrilled to be able to return to Orange Beach! We missed it so much last year! We stayed at the Phoenix VI, and I’m sorry to say that the condo left much to be desired! The location was great, views from the condo were beautiful, it was peaceful, and the parking was very handy. With that being said, the negatives far out-weighed the positives! The condo was simply dirty! The floors were filthy, cabinets and drawers in the kitchen had food crumbs and pieces left over from previous guests, apparently more than a few visits! We put silverware, coffee cups, etc into the dishwasher to clean them, and did not put them back in the drawers & cabinets, because I didn’t want to clean those on our vacation! We bought plastic cups and paper plates to use instead of using those in the condo. The coffee maker and toaster had residue & crumbs from previous uses. There were extra blankets on the closet shelves, but when we got them out to use, there was an odor and it appeared they had not been washed after the last visitors used them. I wore white footies to keep from walking barefoot on the floors, and after just an hour of walking around in the condo, the bottoms were filthy - I have a picture of those! The next day I bought a pair of flip-flops to wear in the condo only (nowhere else) and before I could put them in my closet at home, I had to scrape the bottoms and then scrub them. Have pictures of the crap that came off of the bottoms! We are long-time customers of Brett Robinson, having preferred to stay in the Phoenix condos through the years. The last time we stayed in a Phoenix condo, which was in 2019, the cleanliness of the unit left a little to be desired, but we really thought it was a fluke occurrence. However, based upon our experience this time, we will most likely choose someplace else! Very disappointed!!