Platformai Gurugo
Read all reviews for Platformai Gurugo →
I purchased a promotional GuruGo offer…
I purchased a promotional GuruGo offer for $6.30, which was presented on the sales page as a one-time payment. I did not knowingly choose or clearly authorize a $69 GuruGo PRO subscription. A few days later, I was charged $69. I immediately contacted their support and requested a refund, explaining that I never gave clear consent for this subscription or recurring payment. Instead of addressing the actual issue, their support kept sending template replies about refund conditions, including a requirement to complete 14 lessons. This makes no sense in my case, because my complaint is not about the quality of the course or not completing lessons. My complaint is that I did not clearly agree to a $69 subscription in the first place. They confirmed that the subscription was cancelled, but they still did not provide a proper refund or clear proof showing where I agreed to the $69 charge. I also barely used the platform and did not complete any training. In my opinion, this is a misleading billing flow. Be very careful before entering your card details. Take screenshots of every payment page and check whether a subscription is being activated. I am now preparing a dispute with my bank and reporting the issue to Stripe / consumer protection authorities.