Hannah Reygaerts

Hannah Reygaerts

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Hannah Reygaerts

JA

Japan Crate

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1 out of 5 stars

Beware...

The snacks and the box itself were fun. Once it's renewed they will NOT give you a refund which is stated in their policies. I tried to cancel my subscription before the renewal date. No one replied until my subscription got renewed. The email said my subscription was now canceled and this box would be my last. I explained that I tried to cancel BEFORE iI was subject to their policy and did not want the box. The agent handling my case repeated the policy and said she won't refund. It seemed unfair and I wanted an explanation. I emailed them a total of 4 times before the box would get shipped and have been completely ignored. I feel tricked by them. Again, I enjoyed the box, but feel how the situation was handled was unprofessional on their end. If you want to try it, sign up with Paypal.