Wessex Internet
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Excellent customer service
Wessex Internet are a breath of fresh air! A company that answers the phone swiftly and doesn’t keep you on hold for 20 minutes, if you ask questions about different things they try to assist you and don’t put you on hold again whilst transferring you to another department, and they actually solve your issues! I didn’t phone because I had such bad experiences with my previous provider, so I sent an online request. Lucy swiftly phoned me back, she was so helpful and so kind, absolutely brilliant customer service. I phoned another day and they answered immediately. Oh, and the broadband is super fast and reliable too!