Titanic Hotels
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Avoid this hotel
Avoid this hotel. The worse place I have seen. I arrive from an another luxurious hotel to stay for three nights. On arrival I was given a room near the car park and where all staff live, it was disgusting I went inside and the room had sewage smell and the floor was flooded with water. A lady came to clean and after few minutes water came back. I called no one came to take me back to reception then at reception I asked for a manager as I have no time to waste . All the stuff are the rudest I have seen in my life , they want to convince me I am lying about the room, I asked that either they give me the best room they have or I am leaving and don't want tvs money back , they said we are sold out but we can downgrade you🤔🤔🤔. I refused of course and said I am going back to my amazing hotel and they said fine which is below below the service standards I know about burns Ib the best hotels in the world. They just take the money and don't care about anything. I am now back in my previous hotel and I can see the difference in everything. I asked my travel agent to not book for anyone in future at this disgusting hotel.👎🏻👎🏻👎🏻👎🏻👎🏻. I will post this experience on all social media