Acorn Estate Agents
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Utterly incompetent!!
Utterly incompetent!! The biggest story here is not (incredibly poor) experience last year having moved with Acorn, but the following: Our neighbouring flat serves as a brothel!! It is being managed by Acorn and was also let by them. Needless to say, this makes our lives a living hell. Late night shady drunks, the fear of meeting customers, terrible noises coming from the apartment: you name it, we’ve suffered from it. At first, I thought that when the landlord finds out about it they will evict the occupants. We contacted Acorn numerous times asking them to do something. Absolutely nothing was done. Definitively nothing. I assumed that the landlord just knew about it and chose to rent it to whoever is willing to pay the leasing. Guess how surprised I was to find out that the landlord had no idea about his property servicing for such purposes! We managed to get the email addresses and contact them, and I understand that they’re reviewing their legal options. Good. Thanks got for that. Our own experience should have prepared us for that, as acorn was the classic untrusted estate agent who just want your money. Poor mails, agents who don’t know what they’re doing, etc etc Soto summarise: if you want to have the worse experience of your life as a tenant or as a landlord - these guys are you company. Charlotte and Fiona ***UPDATE, 29/03*** It took Acorn 4 days to reply to our review, stating that it was "an immediate action". We're still waiting for the promised eviction of our "neighbours".