IN
Internet Reptile
View company profile →
Mice arrived defrosted, no refund
Mice despatched a couple of days later than I expected based on the information on the website, so couldn't be delivered. I thought, surely if they haven't cancelled then they must be stored somewhere frozen somehow, or the stuff keeping them cold must last a long time. It didn't, and DPD delivered the mice defrosted and battered and bloody. Completely useless as they are dangerous to refreeze, so tens of dead mice wasted, it felt awful. Do NOT order from this website between Thursday and Sunday, information was unclear. I was also refused a refund for basically £40 worth of warm mouse corpses.