Sell My Home | Estate Agents
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They go the extra mile!
Selling a house is a stressful experience for anybody who does not do it regularly and I can definitely say I do not do this regularly. It was my first time. So I made the same mistakes everybody does. I chose a big national estate agents who made big promises but as soon as the contract was signed these all fell to the way side. They showed my house to maybe two or three people and each time they did they set my home alarm off (despite my instructions with photos, on how to disarm) continuously. You may ask how I knew this, because my alarm sent me notifications about it. When I tried to ask them why they kept doing this all i got were excuses. Then of course COVID 19 reared its ugly head and lockdown after lockdown took place. This multinational (HAART) decided they’d done their job and that was it. Except i was in a 20 week contract with them, which i could not escape. Even if I signed with another estate agents I would still have to pay them if I sold my house within the time period of the contract. So I waited. I used the house as a place for people to self isolate if needed and waited out the time period. Then I called HAART (Aman Kaur) and told her I would no longer be requiring her services and signed on with another estate agents that had impressed me from the beginning. They may have been a smaller company then but they definitely had the work ethic I had been looking for. Within 24 hours of my informing Scott of my decision he had picked up the keys from HAART, and gone round to my house to take pictures, and by the afternoon my house was on rightmove. You ask me how I know all this happened so quick, because i got a notification when my alarm was disarmed! That’s right, despite not having photos etc he managed to disarm the alarm without disturbing the whole neighbourhood. They showed my house to plenty of viewers and each time I was informed before hand of times so that when the notification came up on my phone it would not be alarming. They got me an offer on my house, which may not have been quite what i was hoping for but given the recent downturn in the economy I was not going to turn down. Their job did not end there. They helped with sorting out communication between my solicitors and the buyers. They did whatever they could to sort out miscommunications that my solicitor could not seem to manage. When my solicitor gave me less than two weeks notice of the completion date, it was the estate agents who explained why and also helped come up with ways of managing to do it. They helped figure out compromises with the buyers which my solicitor had not been prepared to negotiate. I moved my furniture out two weekends before completion as that was the only time I had off before starting a new job and so my estate agents helped out by visiting the house to take meter readings the day before completion. They emailed me when the funds had been exchanged and they had been given instructions to release the keys to say congratulations. They did what they could to reduce the stress involved in this whole experience and for that I would recommend them to anybody who was thinking of selling their home.