ID
iD Mobile
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Non existent customer service
Have been with ID for years, until recently, mostly good experience. Lately , however, repeated unexplained outages....very inconvenient and a real nuisance. Tried contacting customer service, nonexistent. Went on live chat, cut off twice. Ended up on Facebook page, messenger, and got a response, but not an explanation...how do they know if it will be fixed by 11.59 pm , if they don't know what is causing it, and what they're fixing