O F Akingbule

O F Akingbule

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Reviews by O F Akingbule

AF

Affinity Water

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1 out of 5 stars

My water bill just went up by 64%! WTF…!!!

My water bill just went up from £363 to £564. We do not have a meter installed (not our fault - it’s a council property), but we hardly use any water - indeed barely 5 years ago, the water bill was included in the rent - and was absolutely minuscule. Increasing our water bill by 64% in one year is nothing short of ludicrous and downright greedy!!! These clowns apparently have terrible customer engagement in their advertising - and treat their put upon customers like they’re drooling infants! I’ve never been so insulted by an organisation providing a so called service. Obviously, Affinity Water appears to be a company that believes it’s entitled to cynically pick the pockets of its customers. Affinity Water needs to be investigated independently for the worst kind of profiteering - and the sooner this is done the better. Mind you, in this political climate, I’ll probably be sooner arrested for hurty words to Affinity Water instead!!!