Economy Energy
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If it was possible to give no stars I…
If it was possible to give no stars I would. Supposed to have joined them in June where they took two months payments at once then took another three months direct debits. I then get an email from my previous supplier wanting paying off them.i find out I'm not even signed up to economy energy and they've taken 4 payments. This is FRAUD. Ring up to get a refund to be told it will take 28 days to get my money back that they literally stole from me. More than 28 days pass and still no refund. Ring up again to be told they've got no record of a refund so it will take another 28 days. They have no complaints department or refund department that can be contacted by anyone on the outside. Only internal email. DO NOT USE THIS ENERGY SUPPLIER. TERRIBLE