FrustratedWithPrincess

FrustratedWithPrincess

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1 out of 5 stars
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Reviews by FrustratedWithPrincess

PR

Princess Cruises

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1 out of 5 stars

Do not book flight with them - HORRIBLE customer service

Horrible data integrity. Booked flight for upcoming international trip. Princess reported my name to the airlines wrong and refused to change it. Specifically they merged my first and middle name as one. They said that's how they do it and wouldn't change it. I told the rep that my name is wrong and not truly represented. She basically said if you don't like it cancel and book somewhere else. Seems it was too much work for them to click the space button to correct the error they created. Ready to cancel entire trip.