Sküma Water
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Overall happy
Ok so here's my absolute honest review with it only arriving today. The box was damaged and taped up as if it had been previously opened which worried me slightly. However upon opening the machine everything was packaged and didn't look used or anything. Set up was totally easy but the instructions could have been a bit more in-depth. It does not tell you to do 2 cycles of the machine before drinking the water, i found this out by watching a youtube video. The overall look of the machine and the touch screen i really like. It looks smart. I tried the hot water and it spits out/steams when it's finished which could be dangerous. I also found it difficult to stop the water flow on the hot setting. On the cold setting it is easy. I love that the machine holds 5L, so you don't have to constantly fill it, but do have to empty the waste water quite regularly. I have the alkaline infusion and can definitely taste the "cleaner" water. It gave my TDS meter a reading of 31 and my tap is 240. The part itself you put water into has a slightly cheap feel to it and could be better, as if it doesn't line up perfectly with the other elements. Adding the master filter and the infusion was easy and i like the design. I really think if this company wants to grow they need to get better customer service and invest in a 1-1 phone number so customers can call. Even if it only be 2 days a week to start with. So many reviews say that it takes days for a Sküma team member to reply. I would love for them to improve the overall finish of the product and then those who have brought it be upgraded for free when they do. Overall i am happy with the product and really hope everything keeps working as it should. I'm enjoying knowing i'm drinking clean water. I also think 3 year warranty should be standard as 1 year is not a great deal of time for the amount of money you're spending. For me it was a choice between this and Osmiowater.