Morrison Data Services
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AVOID!!
An appointment was booked by EDF for an engineer to do some work on my faulty smart meter, the electricity display having not worked for 5 months. A white van (reg. FE22 RLX) that displayed ‘Morrison Data Services’ on the sides and rear turned up late. A man came to the front door, which I did not open as he had no visible ID. I opened a small side window instead to speak with him. He did not give his or his firm’s name and said he was late due to him having been in a “dangerous situation” but did not explain the nature of the ‘dangerous situation’ and how it prevented him from making a 30 second phone call to tell me he’d not be arriving at the agreed time. He did not know what he had been sent to do. How hopeless is that? All I could tell him was that the elec meter has not worked since installation Oct 2022, but the gas meter did, and that my MP had been involved with the matter. It was down to him as a ‘subbie’ to ensure he is properly briefed by EDF in advance of a site visit. *DOH* After about 40 minutes of ‘working on’ the meter(s) he gave me a replacement HD unit. Even after more than 24 hours the HD displays neither gas nor electric readings. More than disappointing. Worse than useless. Complete failure to do the job EDF has paid Morrison Data Services to complete. AVOID THEM! PS. EDF paid me £20 as a goodwill gesture for the shoddy workmanship and tardy service I had endured.