Dwana Jean

Dwana Jean

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1 out of 5 stars
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Reviews by Dwana Jean

TI

Ticketblaster

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1 out of 5 stars

DO not buy tickets from this company

DO not buy tickets from this company. It's a scam. I purchased tickets to a concert that were 5 times the price of the original ticket. When purchasing the tickets, I was enticed to pay extra with the alluring offer that my tickets would be fully refundable if I couldn't make the event (in Covid times, this is obviously a no brainer). My father got seriously sick during this time and was admitted to palliative care. I asked for a refund as the family were no longer able to travel to Melbourne to the concert since my father was so ill. Ticketblaster refused to refund the tickets and pointed me to a list of onerous steps that had to be proven in order to receive a refund. So, in actual fact, the tickets weren't fully refundable. They were refundable if you had an exceptional circumstances. Despite the false promise of 'fully refundable tickets' preventing a refund, we DID have an exceptional circumstances due to my father's recent illness. I had to then take 2 hours out of my busy work day to go and see my father's doctor and get a medical certificate. I produced the evidence Ticketblaster asked for and they said it wasn't satisfactory. They required that the doctor write an abundance of details that no doctor would be willing to write on a medical certificate. In a nutshell, this site is a scam. They re-sell tickets that people don't want for extraordinary sums of money and then scam more money out of the buyer on the false promise the tickets are refundable and then refuse to honour their promise.