TicketsOnSale
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Never Received Tickets, Lost $6,000 – Stay Away!
I purchased three Beyoncé concert tickets from TicketsOnSale.com on May 3, 2025, for the June 19 Paris show. I chose the Honey Bucking section, which is located closer to the stage and seemed like a good deal compared to U.S. prices. After I placed my order, I contacted them several times asking when my tickets would be delivered. Each time, they told me there was “nothing to worry about” and that the tickets would arrive before the event. I trusted their reassurances. Because of that, I booked an international trip for myself, my mother, and my daughter — including airfare, hotel, rushed passports, meals, and necessities. Altogether, I spent around $6,000, expecting to receive the seats I paid for. Instead, the tickets I eventually received (too late to cancel or adjust travel) were in Section B4 — near the top of the stadium, third row from the back — much cheaper and not at all what I ordered. I had to buy replacement tickets the day of the show in a different section just to attend. TicketsOnSale.com’s actions were misleading and unacceptable. They took my money, failed to deliver the product as promised, and offered no real solution. I’ve filed complaints with the BBB, FTC, New York and Delaware Attorney General, and my credit card company. I strongly warn others: this company is not trustworthy. Don’t risk your time, money, or experience on this site.