MEININGER Hotels
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Refund refused when caught up in the Deutsche Bahn strike
Caught up in the Deutsche Bahn strike, we couldn't get to the hotel, we emailed in plenty of time, and hoped they'd exercise their discretion to cancel and refund. They did not. In fact on the night of the booking they even sent a message at 2AM to booking.com asking where we'd got to, even though the cancellation had been confirmed. This seemed didsingenuous. Long story short they totally refused to reimburse, so we wound up paying for an empty room.